Support topics

  • How do I check my gift card balance?

    You can check the balance by clicking the link included in the email containing your e-gift card. Contact our Customer Service at cs@reebok.ca for further assistance.

  • What is the Reebok return policy?

    We want you to be passionate about your purchase. If you’re not feeling the love, return your Reebok.ca product(s) within 30 days for a full refund. Click HERE for more detail.

  • When can I get my refund?

    Normally it takes 3-5 business days but it can take up to 30 days for your refund to show from the time we receive the return. You will receive a notification letting you know the package has been received by our warehouse.

FAQ

WHERE IS MY ORDER?

Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.

Log In Order Tracker, Returns and exchanges

NO ANSWER TO YOUR QUESTION?

ASK OUR CUSTOMER CARE

Phones: Mon-Fri 9:00AM - 5:00PM EST

CALL: 1-888-298-6794

FREE FOR LANDLINES

EMAIL: cs@reebok.ca

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