Frequently asked questions
- How will I know Reebok.ca received my order?
- What is the status of my refund?
- How can I check the delivery status on my order?
- When are promotional discounts applied?
- What products are excluded from promotional discounts?
- What if I cannot find the product I want at Reebok.com?
- How do I check my gift card balance?
How do I check my gift card balance?
You can check the balance by clicking the link included in the email containing your e-gift card. Contact our Customer Service at email@example.com for further assistance.
What is the Reebok return policy?
We want you to be passionate about your purchase. If you’re not feeling the love, return your Reebok.ca product(s) within 30 days for a full refund. Click HERE for more detail.
When can I get my refund?
Normally it takes 3-5 business days but it can take up to 30 days for your refund to show from the time we receive the return. You will receive a notification letting you know the package has been received by our warehouse.
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